We care about our products and do our utmost to deliver them to you in top condition. However, sometimes something happens during transport or something else happens so that you can claim the warranty. We give a standard 4-year warranty on our LED fixtures. For warranty and service related matters, we first refer you to your reseller or distributor. However, in order to provide you with the best possible service, you will also find the EVA Optic BV below. product warranty provisions and general terms and conditions, our explanation of the RMA procedure and the forms required for this.